It seems absurd that the mass of an obese person is not taken into account in the placement and that people who have bought their place at full price do not benefit from a full place! Our flight was very painful and very upsetting, and our purchase did not live up to the expected service: in this case, AN ENTIRE SEAT FOR A FULL PRICE!

The crew complied with this request but never anticipated this opportunity when the obesity of the neighboring passenger had been noted (belt extension, impossibility of putting on the armrests, or even the tablet) and that a few seats were free. In addition, it leaned over each time a member of the crew or a passenger passed through the aisle on the side of seat B and further limited the space available! After three hours of cramps, we finally asked to change places so that we could finish the flight in a healthy way. Indeed, it extended far beyond seat B and did not allow a seated position, nor even the possibility of eating the meal made available by the crew. We bought our tickets for an entire seat (42A and 42B) but the neighbor (42C) who probably weighed around 150 kilos did not allow us to have this seat.

Montreal airport to quebec city